EFU Life

Individual Insurance

cross icons

Bancassurance

cross icons

Corporate Benefits

cross icons

Inclusive Insurance

cross icons

Digital Insurance

cross icons
cross icons
Search
    cross icons
    Voice Icon
    EFU Life
    Hamburger Menu
    Mobile Logo
    cross icons
    cross icons
    Voice Icon

    The Future of Healthcare

    The EFU Life mHealth app seamlessly integrates healthcare and insurance, offering convenience and accessibility through holistic well-being solutions. This revolutionary digital platform empowers you to prioritize your health with features like instant connectivity to qualified healthcare professionals, expert medical advice, digital prescriptions, and easy booking for lab and diagnostic services. Everything you need for your well-being is just a tap away!

    Unlock the Power of Digital Healthcare

    Smart solutions for everyday wellness.

    Talk to a Doctor:

    Get expert medical advice anytime with instant access to highly trained, licensed healthcare professionals ready to guide you whenever you need.

    E-Pharmacy Services:

    Browse and order from an extensive range of high-quality pharmaceutical products, delivered straight to your doorstep.

    Labs & Diagnostics Services:

    Book lab tests effortlessly with home sampling services and access your digital results directly from the app.

    Appointments & E-Prescriptions:

    Schedule and manage medical appointments seamlessly while receiving e-prescriptions with automatic reminders and updates.

    Medical Records Management:

    Securely upload, store, and share your medical records for health monitoring and personalized care from our doctors.

    Health & Wellness Content:

    Discover expert health tips, evidence-based articles, and engaging resources designed to elevate your well-being.

    App Tour

    Talk to a Doctor:

    Get expert medical advice anytime with instant access to highly trained, licensed healthcare professionals ready to guide you whenever you need.

    E-Pharmacy Services:

    Browse and order from an extensive range of high-quality pharmaceutical products, delivered straight to your doorstep.

    Labs & Diagnostics Services:

    Book lab tests effortlessly with home sampling services and access your digital results directly from the app.

    Appointments & E-Prescriptions:

    Schedule and manage medical appointments seamlessly while receiving e-prescriptions with automatic reminders and updates.

    Medical Records Management:

    Securely upload, store, and share your medical records for health monitoring and personalized care from our doctors.

    Health & Wellness Content:

    Discover expert health tips, evidence-based articles, and engaging resources designed to elevate your well-being.

    App Tour

    Wellness Hub


    Get the best wellness advice from certified experts.

    image
    image
    image
    image
    Explore

    Your Digital Health Companion

    Download the EFU Life mHealth App from the Play Store or App Store.

    Prioritize your wellbeing by downloading the EFU Life mHealth App and get access to unparalleled healthcare services.

    google-play-btn google-play-btn
    wellness journey image

    FAQs

    This is a digital healthcare platform offering audio/video consultations with doctors, home delivery of medicines, and lab test sample collection from your doorstep. The app provides a seamless healthcare experience, ensuring you get medical care from the comfort of your home.

    Anyone can use this app to consult a doctor, order medicines, or book lab tests. You must be 18 years or older to register an account.

    You can sign up using your mobile number or email. After verification, you can start using the app.

    Yes, you can add multiple family members' profiles and book consultations, medicines, or lab tests on their behalf.

    To avail the services of mHealth, you must be an EFU Life customer or a corporate client.

    To book a consultation:

    1. Open the Teleconsultation section.
    2. Select a specialty (e.g., General Physician, Dermatologist, Cardiologist).
    3. Choose an available doctor and time slot.
    4. Confirm and pay (if applicable).

    Yes, you can browse profiles, check doctor ratings, and select your preferred doctor.

    Besides GP consultations, mHealth currently offers consultations with nutritionists and psychologists. Very soon, consultations in pediatrics, dermatology, gynecology & obstetrics, cardiology, endocrinology, gastroenterology, orthopedics, and ENT will also be available.

    Doctors provide digital prescriptions instantly within the app. You can easily view them there and even order your medicines directly through the app's pharmacy services option.

    If your call is interrupted, you can rejoin within a few minutes. If the session ends, contact customer support to reschedule.

    Yes, all our doctors are licensed medical professionals registered with the Pakistan Medical Commission (PMC).

    1. Navigate to the Pharmacy section. 
    2. Search for the medicine you need. 
    3. Add the items to your cart and proceed to check out. 
    4. Choose your preferred payment method and wait for your medicines to be delivered.

    No, only prescription drugs require a valid doctor’s prescription. Over the counter (OTC) medicines can be purchased without one.

    Yes, these services are available across major cities in Pakistan. However, delivery times for medicines and lab sample collection may vary based on your location.

    Due to safety regulations, medicines cannot be returned unless there is a delivery error or damaged product.

    If a medicine is unavailable, alternative brands will be suggested, or you will be notified once it’s back in stock.

    1. Go to the Lab Tests section.
    2. Select your preferred lab.
    3. Choose your required test(s) from that lab. 
    4. Choose a home sample collection or walk-in option time slot.
    5. Confirm and pay (if applicable).

    We offer a variety of tests, including CBC, Lipid profile, Liver function tests, etc.

    Yes, we have partnered with certified and accredited laboratories to ensure reliable results.

    No, you don’t need to go to the labs. We offer both walk-in and home sampling options for lab tests, making it more convenient for you.

    Yes, the app provides access to health-related content and allows you to consult with a nutritionist whenever needed to help manage your health and diet effectively.

    Yes, you can upload the test results on the App in the Medical Records section of your profile.

    Yes, the app stores your previous consultations, prescriptions, and test results for easy access and better continuity of care.

    Yes, after the consultation, we provide e-prescriptions for appropriate medications and diagnostic tests.

    You can schedule follow-up consultations through the app to monitor progress, adjust medications, or discuss further concerns

    We use end-to-end encryption and follow strict privacy policies to protect your data.

    Only you and your consulting doctor can view your medical records.

    You can pay via:

    • Credit/Debit Cards
    • Mobile Wallets (Easypaisa, JazzCash)
    • Cash on Delivery (for Medicines only selected cities)

    Yes, invoices are available in the app under the ‘My Orders’ section.

    • GP teleconsultation is free.
    • Specialist teleconsultation fees may vary based on the doctor's specialty.
    • Lab tests only incur test charges.
    • Medicine delivery charges apply based on location.

    Click on ‘Forgot Password’ on the login screen and follow the steps to reset it.

    Try the following:

    • Check your internet connection.
    • Update the app to the latest version.
    • Restart your device. 
    • Contact customer support if the issue persists.

    You can reach us via: 

    Yes, we ensure timely consultations. However, if there is a delay, you will be informed in advance.

    You can reschedule your appointment easily through the app.

    You can update the time slot as per your convenience.

    Yes, you can either turn on the camera for a video call or keep it off for an audio-only consultation

    Get Started with EFU Life mHealth!


    Fill in your details and discover a smarter way to manage your health

    Contact Information

    * These fields are mandatory